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HostPapa – 2322 Customer Reviews: Analysis (Dec 2023)

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HostPapa review was created based on an analysis of user opinion on specific services and an overall average rating for HostPapa.

The analysis incorporates user opinions from selected authoritative sources.

In these reviews we analyze user satisfaction in relation to the quality of services provided by HostPapa.

Customer evaluation in price/quality ratio. Promptness in solving consumer problems. Assortment of services offered and level of difficulty in communicating with HostPapa.

The rating at the end of this review is calculated with the help of AI based on information gathered solely from user reviews. We hope you find the information below useful.

HostPapa Summary

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HostPapa Review Score, Recommended, 5 stars
Name HostPapa
Total Reviews 2322
Average Score 4.8
Phone 1-888-959-PAPA [7272]
Email [email protected]
Address 2430 Military Road #1013 Niagara Falls, NY 14304-1745, United States
CMS Support WordPress, Drupal, Joomla, PrestaShop, Concrete5
Server Locations flag Canada, flag Netherlands, flag United States, flag India, flag United Kingdom, flag Australia, flag Germany, flag New Zealand, flag Mexico, flag Singapore, flag India, Hong Kong, flag France, flag Ireland, flag Belgium, flag Spain
Visit HostPapa

Number of Reviews

2.3k+A lot
* Having 2322 Reviews, HostPapa seems to be a popular hosting provider. People have shared specifics about the services, for you to get an informed opinion about whether you should sign up with them.

Avg. Review Score

* Scoring 4.8 on average is a confirmation on how great the workforce behind HostPapa are.

Customer Support

* HostPapa has received generally good replies in terms of their Support. It is described as helpful and responsive.

HostPapa Reviews by Country

HostPapa Plans

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HostPapa Information Score

Headquarters Full info
HostPapa operates from their chief building inside 2430 Military Road #1013 Niagara Falls, NY 14304-1745, United States.
That is solely where they conduct transactions from.
They may have other hidden locations to maintain security.
Phone Available
HostPapa has stated on their web portal that you can reach them by telephone at 1-888-959-PAPA [7272].

Note! You, yourself should call this number to confirm it is current and so on and so on
Pricing Average
Prices are more than they used to be, but still steady for renewals for HostPapa. You can look around at competitors to see how things stand.
Products A LOT
Offering 22 plan assortment, HostPapa can arrange the utmost nicest solutions for you. The choice is yours.



Copy this result

This review aims to show the clients’ views of HostPapa from truthful hosting resources. Based on these 2322 reviews we have sifted out the non-important detail manually, giving it a 5 stars rating. We are providing you with combined scoring, products, available contacts, Support impressions and pricing into a complete single page for your ease. Hopefully you will find this incredibly useful as we believe it is.

Our Star Rating is optimally objective and precise, as it is based on detailed data for each hosting company.

HostPapa Hosting Plans

HostPapa is a hosting company that has a focus to provide reliable and fast hosting services worldwide, especially in Australia and New Zealand. The company has 1 data center in New Zealand and 4 in Australia (in Brisbane, Melbourne, Perth, and Sydney).

HostPapa offers a wide range of plans, while covering all of the important categories of web hosting services. HostPapa with their veteran experience, have redundancy-proof as they have built several backup data facilities off-site, and have tweaked them to an ideal configuration for every unexpected disruption scenario.

Their customer support that covers the plans handles much more than mere individual issues regarding hosting, but also complex business and enterprise cases. This speaks volumes about their ability to deal with any issue at hand. Servers are monitored 24/7/365, and HostPapa always makes the necessary optimizations improvements to the quality of the service.

The control panel used for each package is cPanel and users can manage all aspects of plan settings with just a few clicks. The available website builder can be easily accessed from the customer admin page and allows for a wide variety of pages to be designed and published quickly. The Mail server settings are automatically configured for the users.

HostPapa Web Hosting Plans Overview

The base package is available in three tiers and covers everything that a user may need to get started. The cheapest plan even gives customers the ability to have two websites, while the more expensive ones can have an unlimited number. Unlimited traffic and a free domain registration are included with no extra pay. One of the important factors is that these starter packages include the necessary performance optimizations to support the fastest connection possible.

The servers are configured to deploy content on a cloud network (operated by Cloudflare in this case) which is commonly seen among various companies. Unlimited Domains can be hosted from any plan. Free transfer and domain transfer are also featured in the plan offers.

Features in these plans are the following:

  • Free One-on-one Training
  • 99.99% Uptime
  • Website Builder Access
  • Free Let’s Encrypt SSL
  • Cloud Linux Servers
  • Free Website Transfer

A 30-day money-back guarantee is available with all plans.

HostPapa Managed Shared Hosting Overview

Shared Hosting as an option from HostPapa provides the easiest-to-use solution for hosting sites both for personal users and small businesses, that is also Managed. It is an affordable plan that includes professional support in all aspects of owning a site. This provides customers with the ability to ask the company about any topic if they are unable to handle an issue on their own.

The plan is carefully crafted to support well-known scripts and frameworks, as well as all popular content management systems such as WordPress, Drupal, Joomla, and others. Thus, the plans include proactive security monitoring and assistance with plugin and theme installation done by the managing teams.

By choosing this plan the customers can rely on the following built-in features:

  • Priority support
  • Script installation assistance, i.e. WordPress, Drupal, etc.
  • Administration Support
  • E-mail Administration
  • Exploit and Security-Issues Assistance
  • Proactive Security Monitoring

HostPapa will take care of all required maintenance and perform constant server optimizations to ensure that peak performance is always carried out.

HostPapa Online Store Plan Overview

When we conducted the research for the Online Store option, we saw that HostPapa offers a dedicated online store plan, made possible by their website builder. The company allows for a visual easy-to-use interface to be used in constructing these pages. This means that customers do not have to buy expensive services that are hard to implement. The stores created by using this approach can be instantly made online. The maintenance of them is quite easy.

One important factor is that the builder outputs high-quality mobile-friendly pages, allowing for devices of all categories to correctly display content. Depending on the chosen plan, customers will be given access to increasingly more features. Features that are used by online store operators include the use of advanced HTMl/CSS editing and personal branding by changing the header and footer.

By getting started with this package, customers will have access to the following features:

  • Large Library Of Mobile‑Friendly Templates
  • eCommerce enabled for Physical or Digital Products
  • One-click Website Publishing
  • Free Domain Registration
  • No Additional Transaction Fees
  • Inventory Tracking

By purchasing the higher tier plans the customers will have the ability to instantly insert various payment gateways, add inventory tracking and also sell on Facebook directly.

HostPapa WordPress Hosting Overview

A specialized plan for the popular WordPress website platform is available for all HostPapa users. This particular package is specifically optimized for top performance and handling of plugins and themes, as well as any add-ons that might be necessary for your website.

Expert support is available with a single click if you need assistance. The company has also implemented their own, custom WordPress security monitoring component that will protect site owners from potential hacker intrusions. Any detected malware will be removed automatically. The company will also automatically configure a firewall instance to safeguard WordPress insallations.

WordPress-specific features which are supported by the company include a Free SSL certificate and these features:

  • Unlimited CDN Access
  • Monitoring for Downtimes and Crashes
  • 100 Free WordPress Themes
  • Automated Social Network Posting
  • Firewall
  • Free Domain Registration
  • SSD Storage

All plans feature essential WordPress features and relevant Jetpack functionality.

HostPapa VPS Hosting Overview

VPS Hosting is considered one of the most important packages in the sphere. This provides the benefits of providing scalable hardware plans, while at the same time low-level control is handled by the company. In this way, customers can choose a cheaper plan and as their hosting needs grow, they can easily scale up to another package, after initially setting up VPS Hosting.

The service management can be self-managed, managed or fully managed, depending on the chosen configuration. In the levels which are self-governing, full root access is provided. Important features which are part of the VPS plans:

  • Server Firewall
  • DDoS Protection
  • Brute-force Detection
  • RAID Redundancy
  • Monitoring Tools
  • IP Deny Manager
  • Let’s Encrypt SSL

VPS plans offer guaranteed dedicated resources in the contract. The company offers the ability to loan several servers for a single, designated site. An eCommerce-optimized environment is available for the clients.

HostPapa Reseller Hosting Overview

Many reseller tiers exist from HostPapa, that are suitable for partners, agencies, and IT companies. From the dedicated reseller panel, the customers can have in-depth control of the deployed instances of web portals. The administrative panel allows for easy one-click installations of popular scripts and popular platforms such as Joomla, WordPress, Drupal, and others. This makes the Best Reseller Hosting option out of all that are available.

For reseller accounts, it is important to note, that you need to brand the login portals. This feature is available outright for instant customization. A private name-server will be dedicated to each reseller account. In-depth controls that are part of this package include assignable resources, client package, CDN deployment, and specialized data backup.

By choosing the Reseller service of HostPapa, you get the following features:

  • Free SSL certificates
  • Fast Website Performance
  • Easy Management
  • Easy Scalability
  • Content Delivery Network
  • Multiple Server Locations
  • Brute-force Detection

The data is hosted on SSD disks, configured with data redundancy, and optimized within the company’s intrusion detection.

How to Get Coupons for HostPapa Hosting

Discounts and coupon codes are regularly posted by the company on their official website. The prices are normally lowered during holiday seasons and can be different depending on the plans. Usually, a dedicated discount may be available for domains on separate occasions. If you are considering buying from a reseller, always do a cross-reference between the official and reseller plans to compare prices in order to get the best deal.


HostPapa is considered by many to be one of the premier companies in regards to their excellent track record of providing the best performance/value to their customers. Note that the company has developed many services and tools, especially catering to eCommerce and WordPress installations.

In addition, it is a fact that they are a certified “green provider” and you will receive a quality service from a competent company that cares to keep improving and provide more features to their clients. Both small and big business owners, online stores, and huge companies have relied on HostPapa for years. To this date, HostPapa do not disappoint, making them a great choice for a hosting provider.

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