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The analysis incorporates user opinions from selected authoritative sources.
In these reviews we analyze user satisfaction in relation to the quality of services provided by HostPapa.
Customer evaluation in price/quality ratio. Promptness in solving consumer problems. Assortment of services offered and level of difficulty in communicating with HostPapa.
The rating at the end of this review is calculated with the help of AI based on information gathered solely from user reviews. We hope you find the information below useful.


Name | HostPapa |
Total Reviews | 2322 |
Average Score | 4.8 |
Phone | 1-888-959-PAPA [7272] |
[email protected] | |
Website | https://www.hostpapa.com |
Address | 2430 Military Road #1013 Niagara Falls, NY 14304-1745, United States |
CMS Support | WordPress, Drupal, Joomla, PrestaShop, Concrete5 |
Server Locations | ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
Number of Reviews
Avg. Review Score
Customer Support
HostPapa reviews from Canada
Average score | 4.63 |
Number of reviews | 967 reviews |
HostPapa reviews from Australia
Average score | 4.45 |
Number of reviews | 411 reviews |
HostPapa reviews from United States
Average score | 4.46 |
Number of reviews | 278 reviews |
HostPapa reviews from United Kingdom
Average score | 3.77 |
Number of reviews | 271 reviews |
HostPapa reviews from France
Average score | 4.00 |
Number of reviews | 89 reviews |
HostPapa reviews from New Zealand
Average score | 4.66 |
Number of reviews | 88 reviews |
HostPapa reviews from Mexico
Average score | 4.61 |
Number of reviews | 77 reviews |
HostPapa reviews from Ireland
Average score | 3.92 |
Number of reviews | 30 reviews |
HostPapa reviews from Spain
Average score | 4.46 |
Number of reviews | 29 reviews |
HostPapa reviews from Germany
Average score | 3.22 |
Number of reviews | 25 reviews |
HostPapa reviews from Belgium
Average score | 3.87 |
Number of reviews | 18 reviews |
HostPapa reviews from Singapore
Average score | 4.41 |
Number of reviews | 17 reviews |
HostPapa reviews from Netherlands
Average score | 4.21 |
Number of reviews | 16 reviews |
HostPapa reviews from United Arab Emirates
Average score | 4.06 |
Number of reviews | 16 reviews |
HostPapa reviews from Colombia
Average score | 4.90 |
Number of reviews | 14 reviews |
HostPapa reviews from India
Average score | 4.60 |
Number of reviews | 13 reviews |
HostPapa reviews from Argentina
Average score | 3.75 |
Number of reviews | 11 reviews |
HostPapa reviews from Hong Kong
Average score | 4.20 |
Number of reviews | 10 reviews |
HostPapa reviews from Japan
Average score | 4.88 |
Number of reviews | 8 reviews |
HostPapa reviews from Switzerland
Average score | 4.29 |
Number of reviews | 7 reviews |
HostPapa reviews from Italy
Average score | 5.00 |
Number of reviews | 6 reviews |
HostPapa reviews from Morocco
Average score | 5.00 |
Number of reviews | 6 reviews |
HostPapa reviews from Vietnam
Average score | 4.96 |
Number of reviews | 5 reviews |
HostPapa reviews from Austria
Average score | 3.40 |
Number of reviews | 5 reviews |
HostPapa reviews from Peru
Average score | 3.40 |
Number of reviews | 5 reviews |
HostPapa reviews from Pakistan
Average score | 4.76 |
Number of reviews | 5 reviews |
HostPapa reviews from Saudi Arabia
Average score | 5.00 |
Number of reviews | 5 reviews |
HostPapa reviews from Bangladesh
Average score | 2.60 |
Number of reviews | 5 reviews |
HostPapa reviews from South Africa
Average score | 3.40 |
Number of reviews | 5 reviews |
HostPapa reviews from Philippines
Average score | 5.00 |
Number of reviews | 4 reviews |
- Bandwidth Unlimited
- Panel cPanel
- Number of Sites 1
- Bandwidth Unlimited
- Panel cPanel
- Number of Sites 10
- Bandwidth Unlimited
- Panel cPanel
- Number of Sites Unlimited
- Bandwidth Unlimited
- Panel cPanel
- Number of Sites Unlimited
- Bandwidth Unlimited
- Panel cPanel
- Number of Sites 1
- Bandwidth Unlimited
- Panel cPanel
- Number of Sites 10

Our Star Rating is optimally objective and precise, as it is based on detailed data for each hosting company.
HostPapa Hosting Plans
HostPapa is a hosting company that has a focus to provide reliable and fast hosting services worldwide, especially in Australia and New Zealand. The company has 1 data center in New Zealand and 4 in Australia (in Brisbane, Melbourne, Perth, and Sydney).
HostPapa offers a wide range of plans, while covering all of the important categories of web hosting services. HostPapa with their veteran experience, have redundancy-proof as they have built several backup data facilities off-site, and have tweaked them to an ideal configuration for every unexpected disruption scenario.
Their customer support that covers the plans handles much more than mere individual issues regarding hosting, but also complex business and enterprise cases. This speaks volumes about their ability to deal with any issue at hand. Servers are monitored 24/7/365, and HostPapa always makes the necessary optimizations improvements to the quality of the service.
The control panel used for each package is cPanel and users can manage all aspects of plan settings with just a few clicks. The available website builder can be easily accessed from the customer admin page and allows for a wide variety of pages to be designed and published quickly. The Mail server settings are automatically configured for the users.
HostPapa Web Hosting Plans Overview
The base package is available in three tiers and covers everything that a user may need to get started. The cheapest plan even gives customers the ability to have two websites, while the more expensive ones can have an unlimited number. Unlimited traffic and a free domain registration are included with no extra pay. One of the important factors is that these starter packages include the necessary performance optimizations to support the fastest connection possible.
The servers are configured to deploy content on a cloud network (operated by Cloudflare in this case) which is commonly seen among various companies. Unlimited Domains can be hosted from any plan. Free transfer and domain transfer are also featured in the plan offers.
Features in these plans are the following:
- Free One-on-one Training
- 99.99% Uptime
- Website Builder Access
- Free Let’s Encrypt SSL
- Cloud Linux Servers
- Free Website Transfer
A 30-day money-back guarantee is available with all plans.
HostPapa Managed Shared Hosting Overview
Shared Hosting as an option from HostPapa provides the easiest-to-use solution for hosting sites both for personal users and small businesses, that is also Managed. It is an affordable plan that includes professional support in all aspects of owning a site. This provides customers with the ability to ask the company about any topic if they are unable to handle an issue on their own.
The plan is carefully crafted to support well-known scripts and frameworks, as well as all popular content management systems such as WordPress, Drupal, Joomla, and others. Thus, the plans include proactive security monitoring and assistance with plugin and theme installation done by the managing teams.
By choosing this plan the customers can rely on the following built-in features:
- Priority support
- Script installation assistance, i.e. WordPress, Drupal, etc.
- Administration Support
- E-mail Administration
- Exploit and Security-Issues Assistance
- Proactive Security Monitoring
HostPapa will take care of all required maintenance and perform constant server optimizations to ensure that peak performance is always carried out.
HostPapa Online Store Plan Overview
When we conducted the research for the Online Store option, we saw that HostPapa offers a dedicated online store plan, made possible by their website builder. The company allows for a visual easy-to-use interface to be used in constructing these pages. This means that customers do not have to buy expensive services that are hard to implement. The stores created by using this approach can be instantly made online. The maintenance of them is quite easy.
One important factor is that the builder outputs high-quality mobile-friendly pages, allowing for devices of all categories to correctly display content. Depending on the chosen plan, customers will be given access to increasingly more features. Features that are used by online store operators include the use of advanced HTMl/CSS editing and personal branding by changing the header and footer.
By getting started with this package, customers will have access to the following features:
- Large Library Of Mobile‑Friendly Templates
- eCommerce enabled for Physical or Digital Products
- One-click Website Publishing
- Free Domain Registration
- No Additional Transaction Fees
- Inventory Tracking
By purchasing the higher tier plans the customers will have the ability to instantly insert various payment gateways, add inventory tracking and also sell on Facebook directly.
HostPapa WordPress Hosting Overview
A specialized plan for the popular WordPress website platform is available for all HostPapa users. This particular package is specifically optimized for top performance and handling of plugins and themes, as well as any add-ons that might be necessary for your website.
Expert support is available with a single click if you need assistance. The company has also implemented their own, custom WordPress security monitoring component that will protect site owners from potential hacker intrusions. Any detected malware will be removed automatically. The company will also automatically configure a firewall instance to safeguard WordPress insallations.
WordPress-specific features which are supported by the company include a Free SSL certificate and these features:
- Unlimited CDN Access
- Monitoring for Downtimes and Crashes
- 100 Free WordPress Themes
- Automated Social Network Posting
- Firewall
- Free Domain Registration
- SSD Storage
All plans feature essential WordPress features and relevant Jetpack functionality.
HostPapa VPS Hosting Overview
VPS Hosting is considered one of the most important packages in the sphere. This provides the benefits of providing scalable hardware plans, while at the same time low-level control is handled by the company. In this way, customers can choose a cheaper plan and as their hosting needs grow, they can easily scale up to another package, after initially setting up VPS Hosting.
The service management can be self-managed, managed or fully managed, depending on the chosen configuration. In the levels which are self-governing, full root access is provided. Important features which are part of the VPS plans:
- Server Firewall
- DDoS Protection
- Brute-force Detection
- RAID Redundancy
- Monitoring Tools
- IP Deny Manager
- Let’s Encrypt SSL
VPS plans offer guaranteed dedicated resources in the contract. The company offers the ability to loan several servers for a single, designated site. An eCommerce-optimized environment is available for the clients.
HostPapa Reseller Hosting Overview
Many reseller tiers exist from HostPapa, that are suitable for partners, agencies, and IT companies. From the dedicated reseller panel, the customers can have in-depth control of the deployed instances of web portals. The administrative panel allows for easy one-click installations of popular scripts and popular platforms such as Joomla, WordPress, Drupal, and others. This makes the Best Reseller Hosting option out of all that are available.
For reseller accounts, it is important to note, that you need to brand the login portals. This feature is available outright for instant customization. A private name-server will be dedicated to each reseller account. In-depth controls that are part of this package include assignable resources, client package, CDN deployment, and specialized data backup.
By choosing the Reseller service of HostPapa, you get the following features:
- Free SSL certificates
- Fast Website Performance
- Easy Management
- Easy Scalability
- Content Delivery Network
- Multiple Server Locations
- Brute-force Detection
The data is hosted on SSD disks, configured with data redundancy, and optimized within the company’s intrusion detection.
How to Get Coupons for HostPapa Hosting
Discounts and coupon codes are regularly posted by the company on their official website. The prices are normally lowered during holiday seasons and can be different depending on the plans. Usually, a dedicated discount may be available for domains on separate occasions. If you are considering buying from a reseller, always do a cross-reference between the official and reseller plans to compare prices in order to get the best deal.
Conclusion
HostPapa is considered by many to be one of the premier companies in regards to their excellent track record of providing the best performance/value to their customers. Note that the company has developed many services and tools, especially catering to eCommerce and WordPress installations.
In addition, it is a fact that they are a certified “green provider” and you will receive a quality service from a competent company that cares to keep improving and provide more features to their clients. Both small and big business owners, online stores, and huge companies have relied on HostPapa for years. To this date, HostPapa do not disappoint, making them a great choice for a hosting provider.