Shared Hosting Customer Service: GoDaddy Review

When in comes to hosting, you really have a lot of options. Only а few big names have earned their popularity and rating with good services, and one of them is GoDaddy. GoDaddy is one of the biggest hosting providers in the world. The company has over 15 million customers. It is the largest domain provider with over 70 million domains. They offer different hosting plans and services but this article will be focused on GoDaddy’s shared web hosting price, opinions and support.

Shared Hosting Customer Service: GoDaddy Review article image

GoDaddy Shared Hosting Price. What You Receive for Your Money

In case you are not familiar with shared web hosting, it is said to be the best hosting service for smaller websites. Also, it is the most popular one in the networking space.

You should note, however, that by using shared web hosting, you share one server with other websites, which sometimes delays yours.
GoDaddy Shared Hosting offers 4 different shared hosting plans in different prices. It is very cheap but there is no big difference between GoDaddy hosting and its competition.

24/7 support, 100GB storage, unmetered bandwidth,
free business email, free domain
Economy features + unlimited websites, storage and subdomains
Deluxe features + double the processing power and memory,
a free SSL certificate (for one term), and unlimited databases.
Ultimate features + double the processing power and memory,
double the maximum site traffic,
and a free SSL certificate for the full term

The price range starts from $2.99/month to $12.99/month.
All of the plans give clients different features according to their needs. However, you receive good value for the price you pay for all of the other shared hosting plans available.

Also Read Is Shared Hosting Right for My First Website

What We Like

Easy-to-use interface
Good Performance
Price that meets the expectations

What’s Missing

No free SSL for the Economy and the Deluxe plans
No migration services
Missing advanced features like staging areas or Git repositories

GoDaddy Shared Hosting – Clients Opinion

Before you start using one’s services, it is very important to get familiar with the work they do. The best way to be assured about the quality and the services a hosting provider offers is to review some opinions from existing or previous customers.
To help you out, we are going to do the same by reviewing some opinions and comments from proven sources.

Quora Users Comments:

Here we have picked up some comments and opinions from the Quora forum.

User 1:
– I have been using GoDaddy from 3 years and I must say It was good for the first year, had some issues but they were able to resolve. But from the past 2 years, God knows what has happened to the company. Their support team, don’t know what type of people they have. I doubt they even have humans there.
quora users feedback image

User 2:
– Shared Hosting is bad most of the time as many sites are running on the same server and operating system and sharing the same resources. (Sometimes they run 1000 website on a single server)

quora users feedback image

User 3:
– From my own experience:
Go daddy is a good company I’m talking here about the domain name registration.
Not the hosting.
You can buy your first domain on GoDaddy for only 0.99£ for the first year, but make sure to check the renewal price if it suits you, sometimes it’s a little bit higher. Also, they have a good support team.

quora users feedback image

Trustpilot Comment:

Here we can see some of the Trustpilot comments and opinions.

User 1:
– Easy, intuitive, and a great way to see different looks just by clicking a different section format. Would recommend to anyone. Don’t be daunted by the task of building a website. This is straightforward.

trustpilot users feedback image

User 2:
– Very little support. Poor graphics. Really feel like I am just paying for domain and phone number. No real concept of my business in education.

trustpilot users feedback image

User 3:
– I went away and came back
I appreciate your robust, flexible templates, and your phone support. I tried another service and was completely frustrated with their templates, only to find that online support took days to respond—it was a nightmare. I’m glad to be back with GoDaddy!

trustpilot users feedback image

As you can see, there are a lot of different opinions about GoDaddy hosting; some are positive, some are negative. You can visit Quora’s and Trustpilot’s forums for more opinions and comments about GoDaddy.

GoDaddy Shared Web Hosting Customer Service

GoDaddy offers 24/7 customer support. They have a knowledge base, phone support, and live chat.

Support Response Time

GoDaddy’s support hasn’t been praised by customers lately. They are facing a lot of issues with their support, like very slow feedback and not being able to get in touch with them.

Support Interface Usability

GoDaddy support interface is user-friendly and has a well-customized support page. They have Global phone support and number for every country. My SQL and MS SQL databases are supported in the shared hosting offers.


Considering all the pros and cons of GoDaddy’s shared hosting services, they are a good fit if you are looking for reliability and functionality. At the еnd оf the day, what you need for your website is a domain name, a simple cPanel that offers a 1-click WordPress Installation, an SSL certificate, and support that you can rely on if you face any difficulties. All these features can be found in GoDaddy’s shared hosting services.

FAQ's Web Hosting 2022

What Is Web Hosting?

A web hosting service is a type of Internet service that allows individuals and organizations to upload their websites on the internet. For example, if you create a website or some kind of content that needs to be accessed by other internet users, you need to host it on the internet with the help of a specific service. This practice can be done by buying a plan.

There are different types of solutions like:

Shared Solution (Server shared between many users)
Dedicated (A dedicated server only for you)
VPS (Virtual Private Server)
Cloud (services that are provided to customers via multiple connected servers that comprise a cloud).

What is a Domain Name?

Domain Name is a unique identification mark that defines your site, in other words, it is the name of your website.
Every site has a different domain name which makes it recognizable in the networking space.
Examples for popular domain names:

  • Amazon
  • eBay
  • Facebook

and every other popular or unpopular site you have ever heard.

How Much Does Hosting Cost Per Year?

The cost of host services varies according to your needs. For every site, it's a different price and it depends on what host provider and plan you are going to choose. For example, cheap shared hosting solution in Europe , USA or UK, the price you are going to pay is around $100 per year. But if you have a bigger company and you need better performance the service can cost you more than $1250 per year for a normal plan of a Cloud solution.

Which is the Best Web Service for Starting a Website?

There are a lot of different host services available like Shared, VPS, Cloud, etc.
But which one is the best to start with. Judging from our experience the best service to start with is shared solution.
Even there are a lot of different opinions about how it is best to start your site with this type of service. Here you can find out why shared solution is the best for your first website.

How to Get a Domain Name and Hosting Service?

There are a lot of host providers that give a free domain name when you become their client. But how to get a domain ? We all know the free services are not the most reliable. If you want to start your website make sure you have Google-Friendly Domain Name.

How to Change/Migrate your Web Host Service?

If you think that the host service you use doesn't satisfy your needs, it's time to undertake a migration.
Migrating a site is a very vast topic and there can be thousands of reasons for moving from one company to another.
The easiest way to migrate without losing any information is choose web hosting offers that service for free. Most of the top hosting providers have free migration for wordpress websites, other CMS and custom sites.
There are also a lot of different tools with which you can do this work. Here you can find the best migration tool for you.

What Is a CMS and What Are Its Advantages?

CMS stands for Content Management System. Such systems represent website management tools which are widely-spread and readily available. Managing a website required tech knowledge, web experience and other skills, but now complete beginners can build and manage big-scale websites without prior training, and nothing more than a simple hosting account.

Using a content management system provides speed and ease of handling websites. They have a user-friendly interface. Other advantages are that you can use templates for nearly everything on your websites, easily update the security, looks and availability of features, without having a designer or programmer skillset.

Popular CMS systems include WordPress, Magento, WooCommerce, Drupal, Wix, and Shopify. Modern site owners use a CMS to maintain their sites and you might want to do that, too, if you want to use cutting-edge technologies with a few clicks. They are exceptionally useful and often included for free with almost all web hosting plans.

What is Server Uptime?

Server Uptime refers to the time that a web server is fully functional since it came online. Web Hosting providers advertise high Uptime, when in reality you would want 100% Uptime Guarantee. With that guarantee, you should know that Hosting firms have redundancy proof backup servers, generators, power-supplies and related tech to keep their servers online all of the time.

If a server crashes or goes offline, all websites hosted on it are rendered useless until operations are restored. So, Server Uptime is a measure for checking the reliability of a hosting. In case you are experiencing frequent downtimes (server crashes and stops) you should check with your provider if they live up to their advertised Server Uptime standard or switch providers they do not.

What Are Web Hosting Data Centers?

Web Hosting Data Centers represent computers systems, servers and other network equipment along with backup components, all connected to each other. They are placed in a specifically-dedicated space within a building, or a whole building is built for the purpose. Each hosting company either rents data centers or uses their own private Data Centers to run their services from.

The sole purpose of Data Centers is to provide everything necessary for the proper operation of web servers. That includes appropriate levels of humidity, temperature, cleaning of dust and upholding the latest security methods by staff responsible for keeping web servers in a meticulous condition.

Floors of Data Centers are air-cooled, while each room is equipped with modern fire extinguishing systems. A 365-day schedule is upheld for maintenance and keeping everything working as smoothly as possible. Without Data Centers, websites will not load, causing a cease in normal Web operations.

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