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SiteGround – 16988 Customer Reviews: Analysis (Apr 2024)

SiteGround, a web hosting service provider, has its headquarters in Alexandria, VA, USA. Since its inception in the early 2000s, it has grown to serve millions of users across the globe. It is responsible for powering a significant number of websites worldwide and has an impressive average score of 4.7 based on over 16,000 reviews.
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SiteGround Review Score, Recommended, 5 stars
SiteGround snapshot from April 2024

SiteGround Summary

Name SiteGround
Total Reviews 16988
Average Score 4.7
Website https://www.siteground.com
Address C/ Serrano 1, 5º Alexandria , VA 28001 US
CMS Support WordPress, Joomla, Weebly, Magento, Drupal
Server Locations flag Bulgaria, flag United States, flag United Kingdom, flag Spain, flag Netherlands, flag Germany, flag Australia, flag Singapore
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Number of Reviews

16.9k+A lot
* This article uses cross-reference information of 16988 reviews with which it aims to show you particulars about SiteGround . The data is gathered from more recent reviews as well as older ones.

Avg. Review Score

4.7Positive
* By an average count of 4.7 digits from a total of five-stars, SiteGround takes a great place on the hosting market.

Customer Support

PositiveRating
* The Support team behind SiteGround is doing its job appropriately, with care for their clientele. Satisfactory rate is big across the board.

Performance and Security

SiteGround is lauded for its reliable performance and robust security. It promises fast loading times, 99.9% uptime, SSL encryption, and regular backups. It’s a suitable platform for various CMSs, including WordPress, Joomla, Weebly, Magento, Drupal. It has server locations in various parts of the world including Bulgaria, United States, United Kingdom, Spain, Netherlands, Germany, Australia, Singapore.

24/7 Customer Support

SiteGround provides round-the-clock support for all its plans. The support team is known for its professionalism and commitment to helping users.

How to Contact SiteGround’s Support

According to our resent research, you can contact SiteGround’s support via several ways:

Method #1: Via Chat – Go to SiteGround.com and click the “Get In Touch” button on the top-right. There you will see an option to begin chat with the support:

SiteGround.com contact support 1

Method #2: Via Phone – The most recent data indicates that SiteGround’s phone number is +44 800 862 0280, but you can always check it by clicking on “Get In Touch” from their home page, as shown below:

siteground.com contact support 2

Method #3: Customer Support – As soon as you create an account and become a SiteGround customer, you get access to customer support chat, who are there to answer all of your project-related questions:

siteground.com contact support 3

SiteGround Reviews by Country

SiteGround reviews from United States

Average score 4.86
Number of reviews 6197 reviews

SiteGround reviews from United Kingdom

Average score 4.61
Number of reviews 2245 reviews

SiteGround reviews from Italy

Average score 4.29
Number of reviews 1282 reviews

SiteGround reviews from Australia

Average score 4.80
Number of reviews 1102 reviews

SiteGround reviews from Spain

Average score 4.70
Number of reviews 1094 reviews

SiteGround reviews from Canada

Average score 4.88
Number of reviews 961 reviews

SiteGround reviews from India

Average score 4.83
Number of reviews 648 reviews

SiteGround reviews from Germany

Average score 4.79
Number of reviews 411 reviews

SiteGround reviews from Mexico

Average score 4.94
Number of reviews 280 reviews

SiteGround reviews from France

Average score 4.75
Number of reviews 256 reviews

SiteGround reviews from Netherlands

Average score 4.49
Number of reviews 238 reviews

SiteGround reviews from Pakistan

Average score 4.87
Number of reviews 194 reviews

SiteGround reviews from Philippines

Average score 4.88
Number of reviews 188 reviews

SiteGround reviews from Ireland

Average score 4.76
Number of reviews 160 reviews

SiteGround reviews from Israel

Average score 4.81
Number of reviews 145 reviews

SiteGround reviews from Singapore

Average score 4.79
Number of reviews 145 reviews

SiteGround reviews from United Arab Emirates

Average score 4.74
Number of reviews 133 reviews

SiteGround reviews from Argentina

Average score 4.80
Number of reviews 128 reviews

SiteGround reviews from Greece

Average score 4.92
Number of reviews 125 reviews

SiteGround reviews from Thailand

Average score 4.71
Number of reviews 125 reviews

SiteGround reviews from Colombia

Average score 4.84
Number of reviews 115 reviews

SiteGround reviews from New Zealand

Average score 4.88
Number of reviews 112 reviews

SiteGround reviews from Brazil

Average score 4.80
Number of reviews 110 reviews

SiteGround reviews from Belgium

Average score 4.82
Number of reviews 103 reviews

SiteGround reviews from South Africa

Average score 4.84
Number of reviews 99 reviews

SiteGround reviews from Portugal

Average score 4.81
Number of reviews 99 reviews

SiteGround reviews from Nigeria

Average score 4.86
Number of reviews 98 reviews

SiteGround reviews from Bangladesh

Average score 4.82
Number of reviews 97 reviews

SiteGround reviews from Switzerland

Average score 4.90
Number of reviews 86 reviews

SiteGround reviews from Chile

Average score 4.78
Number of reviews 86 reviews

SiteGround’s Hosting Plans

SiteGround offers a variety of plans to cater to a wide range of user needs. The ‘StartUp’ plan, the most economical one, is priced at $2.99 per month. For more advanced requirements, there are the ‘GrowBig‘ and ‘GoGeek‘ plans.

SiteGround Plans

StartUp WordPress
Shared
$3.22 / mo.
Disk Storage
10 GB
Top Features
  • Bandwidth Unlimited
  • Panel cPanel
  • Number of Sites 1
GrowBig WordPress
Shared
$5.37 / mo.
Disk Storage
20 GB
Top Features
  • Bandwidth Unlimited
  • Panel cPanel
  • Number of Sites Unlimited
GoGeek WordPress
Shared
$8.60 / mo.
Disk Storage
40 GB
Top Features
  • Bandwidth Unlimited
  • Panel cPanel
  • Number of Sites Unlimited
Jump Start WordPress
Cloud
$86.13 / mo.
Disk Storage
40 GB
Top Features
  • CPU 4 cores
  • RAM 8 GB
  • Bandwidth 5 TB
Business WordPress
Cloud
$172.26 / mo.
Disk Storage
80 GB
Top Features
  • CPU 8 cores
  • RAM 12 GB
  • Bandwidth 5 TB
Business Plus WordPress
Cloud
$258.40 / mo.
Disk Storage
120 GB
Top Features
  • CPU 12 cores
  • RAM 16 GB
  • Bandwidth 5 TB
Super Power WordPress
Cloud
$344.53 / mo.
Disk Storage
160 GB
Top Features
  • CPU 16 cores
  • RAM 20 GB
  • Bandwidth 5 TB
GrowBig WordPress
Resellers
$7.53 / mo.
Disk Storage
20 GB
Top Features
  • Bandwidth Unlimited
  • Panel cPanel
GoGeek WordPress
Resellers
$15.06 / mo.
Disk Storage
40 GB
Top Features
  • Bandwidth Unlimited
  • Panel cPanel
Cloud WordPress
Resellers
$86.13 / mo.
Disk Storage
40 GB
Top Features
  • Bandwidth Unlimited
  • Panel cPanel
View All Plans

SiteGround Information Score

Headquarters Full info
SiteGround runs from C/ Serrano 1, 5º Alexandria , VA 28001 US and a small number of other facilities.
Best bandwidth is achieved at the nearest architectural placement of servers.
Phone Missing
Making phone calls to SiteGround may not seem feasible, at least during the time of writing.
Pricing Average
SiteGround offers relatively low discount for each hosted plan. Regardless, you can also continue to search as some discounts might pop up elsewhere.
Products A LOT
SiteGround gives a wide selection of plans, such as 10. You will not be disappointed with going for any plan they have, if suitable.

Strengths and Weaknesses

Pros:

  • All plans use SSD storage
  • Free CDN for faster loads
  • Static and dynamic caching
  • Free SSL
  • Free email (webmail)
  • Managed hosting
  • Uses Google Cloud data centers
  • Cons:

  • Pricier than competitors
  • Priority support only for high-level plans
  • No phone support
  • Limited storage and site visitor allowances
  • No physical scaling options
  • Conclusion

    SiteGround Review at HTH.Guide

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    Our Final Verdict

    In conclusion, SiteGround is a reliable choice for creating an online presence. It’s user-friendly, offers a variety of plans, and has strong performance features. However, it might not be the best for advanced eCommerce or if you want complete creative control. Always consider your specific needs when choosing a website builder.

    Based on over 16,524 reviews, SiteGround has an average score of 4.7. Interestingly, it has received the highest average score from users in the United States, with an average score of 4.86 based on 6023 reviews. This indicates that SiteGround is well-received in various locations, further attesting to its reliability and popularity.

    Researched and created by:
    Krum Popov
    Passionate web entrepreneur, has been crafting web projects since 2007. In 2020, he founded HTH.Guide — a visionary platform dedicated to streamlining the search for the perfect web hosting solution. Read more...
    Technically reviewed by:
    Metodi Ivanov
    Seasoned web development expert with 8+ years of experience, including specialized knowledge in hosting environments. His expertise guarantees that the content meets the highest standards in accuracy and aligns seamlessly with hosting technologies. Read more...

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