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SiteGround Customer Reviews: Analysis of 13156 Opinions

We at HTH.guide have gathered details about SiteGround from various sources to give you a more complete picture about it. Thus, we have formulated an average score for you to have a quick preview of whether the hosting is worth looking into. You will find out how reliable the hosting service is, while comparing the prices for the types of hosting and what feedback people have left for it.

Hosting Summary

Name SiteGround
Total Reviews 13156
Average Score 4.8
Phone 1-866-605-2484
Email [email protected]
Website https://www.siteground.com
Address C/ Serrano 1, 5º Alexandria , VA 28001 US
Server Locations flag Netherlands, flag Germany, flag Australia, flag Singapore, flag Bulgaria, flag United States, flag United Kingdom, flag Spain
Visit SiteGround

Number of Reviews

13.1k+A lot
* SiteGround is a widely-used hosting, that has gathered more than 13156 Reviews from the start of its operations. People express their opinion about the host, leaving barely any details unshared.

Avg. Review Score

4.8Positive
* 4.8 score among users indicates that the satisfaction rate is high. The team behind SiteGround seems to deliver on what is promised inside their official website.

Customer Support

PositiveRating
* A large estimate of posts complement SiteGround for their subservient help. Many are seeking their Support when in need of swift fixes.

Hosting Plans

View All Plans

Hosting Information Score

Headquarters Full info
Works at SiteGround are regulated from C/ Serrano 1, 5º Alexandria , VA 28001 US.
That is where their current corpus is situated at.
Phone Available
The phone number is 1-866-605-2484 and you can call SiteGround to ask them questions.

Note! You, yourself should call this number to confirm it is current and so on and so on
Pricing Average
Prices are more than they used to be, but still steady for renewals for SiteGround. You can look around at competitors to see how things stand.
Products A LOT
10 plans are registered with SiteGround, which gives you a great chunk of contribution toward your hosting venture.

Conclusion

HTH.Guide

Copy this result

For the reviewing of SiteGround we have used few, but renowned and accurate resources to manually form our data. We give you complex data made look simplistic, but informative enough for anybody to be able to form a notion about the hosting services provided. Being precise in our investigation, we are aiming to give you a highly-factual outlook on every hosting we look at. SiteGround has 5 stars rating out of 13156 reviews among the most popular ones.

Our Star Rating is optimally objective and precise, as it is based on detailed data for each hosting company.

SiteGround Our test and Overview

SiteGround has become a popular name in the web hosting sphere and also one of the highly-rated names there. The company provides a wide variety of services like web hosting, domain names, and emails.

They are popular with their shared and WordPress managed hosting solutions and the speed which their services provide.

In today’s article, we will take a closer look at SiteGround’s hosting services and what they offer to us. In our SiteGround review, we will preview its speed, support, price, and say our verdict about the SiteGround hosting.

SiteGround Hosting Review image

SiteGround Speed

Getting speed as one of the essential features for website development and also a very vital Google ranking factor we made a few speed tests to see how the SiteGround hosting is going to perform.

For the first test, we used a default 2021 WordPress theme hosted on the SiteGround UK hosting. We measured the speed by using the GTMetrix tool during a period of time.

After that, we took the average result and got the time of 1.2 seconds of a page loading-speed and 99.9% Uptime. That was the result of our first test.

In the second testing, we used a little bit different method and pinged the SiteGroud’s London server using the Pingdom tool.

We get the great result of 8ms. The results from our tests can ensure fast content delivery and fast page-loading speed.

Siteground speed support and price image

SiteGround Support

Problems and issues always pop up in the most inappropriate moment. So, good tech support can save you a lot of time and headaches.

The SiteGround company has 24/7 live support which consists of fast and knowledgeable live chat with has a good problem-solving rating, phone support, and Helpdesk tickets, which are mainly used if you suffer a complex problem.

The hosting company also provides another type of support – Instant Self-help. There you can find a smart AI chatbot, automated solutions, and pinned help on every page.

The average support time in which they respond is 15 min.

Support Interface Usability

SiteGround has а specific contact page and its interface is user-friendly. Even if you don`t have an account, you can contact their sales team 24/7.

Also, My SQL and MS SQL databases are supported in the shared hosting offers.

SiteGround Features

SiteGround features are the main reason for the great performance and speed which they offer. They have invested in the best technology to provide the best user experience. Now let’s see some of their outstanding features.

SiteGround SuperCacher

SiteGround supercacher image

This is a feature specially created for SiteGround. If you are using WordPress, Joomla, or Drupal you can use the feature without any problem.

Another plus is that the SiteGrund SuperCacher is free and it is included in the standard hosting solutions.

SuperCacher main options:

  • Static Cache
  • – The website pages are cached and saved on a different server, which is getting updated once every 24 hours.


  • Memcached
  • – Caching results from database queries in RAM and if the same query is needed, it will be instantaneously taken from the RAM.


  • Dynamic Cache
  • – Cache web pages created from PHP and a database, you need to install a plugin to get this option working.


  • Google PageSpeed
  • – This option is a server level module that makes your site faster, by enabling mod_pagespeed in your Apache server.

    NGINX Direct Delivery

    siteground NGINX direct delivery image

    NGINX Direct Deliver is a method to serve the static content of your website using the try_files functionality of NGINX. It is used to serve static files just like images, CSS, JS, and other files.

    By using this method SiteGround company removes the static content from its servers, which makes them faster, but still finds it and serves it super fast directly from the NGINX, skipping the communication with the Apache webserver, which really optimizes the server speed.

    Next Level Speed Optimization

    To achieve this speed results the company has invested in a lot of different technologies. They have some additional tricks on their plans which optimize the speed even better.

    1. SSD Divers on All Plans
    2. – Whatever hosting solution you are going to use the SSD driver is guaranteed.

    3. Real-time Server Health Checks
    4. – To have full control over their servers SiteGround provides non-stop server checks and detects ongoing issues and fixes many of them automatically. There is a server check in every 0.5 sec.

    5. A Software Stack Optimized for Speed
    6. They run on an in-house implementation of Linux Containers with Apache as a web server and Nginx as a reverse proxy.

      They also provide a custom PHP handling setup further optimized with the OPCache extension. The platform is built to provide an incredibly fast hosting service.

    7. Latest Speed Technology
    8. SiteGround provides innovative protocols like HTTP/2, TLS 1.3, OCSP Stapling, and QUIC and also the newest PHP versions.

    Price Deals by SiteGround Hosting

    SiteGround provides different hosting solutions at different prices. They have Shared Web Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting.

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