9 Best CRM Hosting Providers (2024)

Why Does My Business Need CRM Hosting?

Instead of having to buy expensive hardware and software for a typical in-house CRM system, hosted CRM offers a fast and cost-effective approach. This type of CRM solution is hosted by the provider and includes databases, data centres, and security systems. Moreover, the provider is responsible for configuring, maintaining, and updating the software as well. This allows you to access the program at short notice and also makes it easier to use outside the office. Furthermore, businesses of any size can easily adjust the CRM service to their ever-changing needs.

What Does a Hosted CRM Provider Offer?

CRM that employs cloud computing - also known as SaaS or on-demand CRM - allows data to be stored remotely and can be accessed from any online source with the help of a third-party provider to handle installation and upkeep. The numerous advantages of a cloud-based CRM system are diverse, ranging from increasing efficiency and productivity in customer interactions to facilitating upgrades and scalability. Most importantly, it grants businesses the capability to refine their customer service approach while simultaneously refining internal processes. Setting up and managing a cloud-run CRM is simple and cost-efficient since organisations do not need to supply the necessary hardware, servers, or security. Also, every employee can access pertinent customer info whenever needed, regardless of their location. Moreover, a cloud-based CRM is a flexible solution that allows businesses to scale as they develop. Finally, the security of the system is not compromised, as dealing with any issues is swift and smooth.

What Is the Difference Between Traditional and Cloud-Based CRM?

When using a traditional on-premises Customer Relationship Management platform, the organisation is the one responsible for the hosting and running of servers and networks that store the customer database. This requires your company to pay for and manage the resources required to keep the CRM running, as well as the need for IT staff to monitor the system. This results in significant costs in the creation and management of the CRM platform. Alternatively, a cloud-hosted CRM allows the provider to manage the infrastructure necessary to host and run the system. Your company accesses the CRM through a web-based application or dashboard through an internet connection. This eliminates the upfront costs for the creation and hosting of the system and your firm is not held accountable for updates, security management and maintenance.

Comparison of the Top CRM Hosting Companies

Figuring out the most suitable CRM software for your business can be a difficult feat. With a multitude of vendors, numerous features and a plethora of choices to make, you may be wondering how to effectively prioritize during your CRM comparison. We understand the complexity of this process and acknowledge that choosing the platform which best fits all of your organization's needs is no simple matter, and we are here to help you.