10+ Shared Hosting With Best Rated Tech Support (2024)

Top-Rated Shared Hosting Support (2024 Review)

  • HostArmada: Technical support review +99% positive reviews (+1300 customers)
  • Hostinger: Technical support +92% positive reviews (22442 customers)
  • SiteGround: Technical support review - respond up to 15 min +93% positive reviews (+15000 customers)
  • ScalaHosting: Technical support review +98% positive reviews (+1300 customers)
  • ChemiCloud: Technical support review +98% positive reviews (+1100 customers)
  • FastComet: Technical support review +98,5% positive reviews (+2600 customers)
  • Eco Web Hosting: Technical support review +98% positive reviews (+600 customers)
  • DreamHost: Technical support review +89% positive reviews (+5000 customers)
  • InMotion Hosting: Technical support review +72% positive reviews (+2000 customers)

-75% NOW

1. HostArmada

Number of Reviews rating circle 1.6k+
Cheap Hosting Rating rating circle 4.9 Positive
Customer Support rating circle Positive
Starts from $2.49 / mo.
Shared Hosting Locations
Server Location in United KingdomServer Location in CanadaServer Location in United States Of AmericaServer Location in GermanyServer Location in IndiaServer Location in SingaporeServer Location in AustraliaServer Location in FranceServer Location in NetherlandsServer Location in Indonesia
NOW -79%

2. Hostinger

Number of Reviews rating circle 28.2k+
Cheap Hosting Rating rating circle 4.6 Positive
Customer Support rating circle Positive
Starts from $2.99 / mo.
Shared Hosting Locations
Server Location in LithuaniaServer Location in SingaporeServer Location in NetherlandsServer Location in United States Of AmericaServer Location in BrazilServer Location in United KingdomServer Location in IndiaServer Location in FranceServer Location in Indonesia
NOW -81%

3. SiteGround

Number of Reviews rating circle 16.9k+
Cheap Hosting Rating rating circle 4.7 Positive
Customer Support rating circle Positive
Starts from $3.22 / mo.
Shared Hosting Locations
Server Location in BulgariaServer Location in United States Of AmericaServer Location in United KingdomServer Location in SpainServer Location in NetherlandsServer Location in GermanyServer Location in AustraliaServer Location in Singapore
-78%

4. ScalaHosting

Number of Reviews rating circle 2.1k+
Cheap Hosting Rating rating circle 4.9 Positive
Customer Support rating circle Positive
Starts from $2.95 / mo.
Shared Hosting Locations
Server Location in United States Of AmericaServer Location in BulgariaServer Location in United KingdomServer Location in FranceServer Location in GermanyServer Location in SingaporeServer Location in AustraliaServer Location in JapanServer Location in South KoreaServer Location in Canada
-75% NOW

5. ChemiCloud

Number of Reviews rating circle 1.3k+
Cheap Hosting Rating rating circle 4.9 Positive
Customer Support rating circle Positive
Starts from $2.95 / mo.
Shared Hosting Locations
Server Location in United States Of AmericaServer Location in CanadaServer Location in United KingdomServer Location in AustraliaServer Location in GermanyServer Location in SingaporeServer Location in JapanServer Location in IndiaServer Location in NetherlandsServer Location in Italy
-80% OFF

6. FastComet

Number of Reviews rating circle 2.7k+
Cheap Hosting Rating rating circle 4.8 Positive
Customer Support rating circle Positive
Starts from $1.79 / mo.
Shared Hosting Locations
Server Location in United States Of AmericaServer Location in United KingdomServer Location in SingaporeServer Location in GermanyServer Location in NetherlandsServer Location in JapanServer Location in CanadaServer Location in IndiaServer Location in AustraliaServer Location in Italy

7. Eco Web Hosting

Number of Reviews rating circle 692
Cheap Hosting Rating rating circle 4.9 Positive
Customer Support rating circle Positive
Starts from $4.44 / mo.
Shared Hosting Locations
Server Location in United Kingdom
Flash Sale

8. DreamHost

Number of Reviews rating circle 6.1k+
Cheap Hosting Rating rating circle 4.6 Positive
Customer Support rating circle Positive
Starts from $2.59 / mo.
Shared Hosting Locations
Server Location in United States Of America
-75%

9. InMotion Hosting

Number of Reviews rating circle 2.2k+
Cheap Hosting Rating rating circle 4.0 Positive
Customer Support rating circle Neutral
Starts from $2.29 / mo.
Shared Hosting Locations
Server Location in United States Of America
up to -55%

10. Liquid Web Inc.

Number of Reviews rating circle 1.4k+
Cheap Hosting Rating rating circle 4.5 Positive
Customer Support rating circle Positive
Starts from $5.00 / mo.
Shared Hosting Locations
Server Location in United States Of AmericaServer Location in Netherlands

11. eUKhost

Number of Reviews rating circle 3.8k+
Cheap Hosting Rating rating circle 4.8 Positive
Customer Support rating circle Positive
Starts from $4.25 / mo.
Shared Hosting Locations
Server Location in United Kingdom
50% Off

12. A2 Hosting

Number of Reviews rating circle 2.8k+
Cheap Hosting Rating rating circle 4.5 Positive
Customer Support rating circle Positive
Starts from $2.99 / mo.
Shared Hosting Locations
Server Location in United States Of AmericaServer Location in NetherlandsServer Location in SingaporeServer Location in IndiaServer Location in FranceServer Location in United KingdomServer Location in AustraliaServer Location in IndonesiaServer Location in GermanyServer Location in Russia

10 Most Reviewed Support Hosting Providers in United States (USA) (Feb 2024)

Hosting Name User Satisfaction In % Number of Reviews Promotions
GoDaddyGoDaddy 90% 108438
WB Free Trial
Wix HostingWix Hosting 78% 16158
NetsonsNetsons 98% 676
G-Core LABSG-Core LABS 104% 269
HostingPerTeHostingPerTe 98% 139
Cenmax Exim LimitedCenmax Exim Limited 99% 114
AltusHost B.V.AltusHost B.V. 94% 127
WevrLabs HostingWevrLabs Hosting 97% 87
Da-ManagerDa-Manager 95% 96
ComodoComodo 40% 177

Shared hosting is one of the many different hosting solutions that are offered by most hosting companies and yet it is one of the cheapest. We at HTH.guide will find out which are the Top companies offering best Shared Hosting Support.

This type of hosting offers a server, that is used by multiple users to run their website, and thus all of these users share the same server resources.

Shared Hosting Support article image

The good thing about it is its price, but the downside of it is that you share the same server and the same resources with other people who you don’t really know.

In most cases, if you choose shared hosting for a small to middle big project, it will probably fulfill your requirements but if you plan to start something bigger and rely on security, you should consider going for a different plan.

Shared Hosting Services Offering Best Support

Shared Hosting is one of the most famous hosting plans, and it is offered by almost every hosting provider.

One of the most important things of Hosting is to have a reliable support. Thus, we made a list of the Top Shared Hosting Providers that offer the best shared hosting support.

Why Do You Need Support Done Right?

Outright, you would want Support that you can contact in multiple ways. Via live chat, via the telephone, e-mail, ticketing system and social media even. The more options you have, the better. But consider having phone support or live chat. Also, research and find out if they speak properly languages that you speak and can quickly converse in these languages.

When you think you have found proper Support, you should consider two small, but quite significant things. First, it would be best if the Hosting has Support hours in the time zone corresponding that of your server heaviest load times of the day. Second, the Support team should have quick response times and act immediately when a problem occurs.

Why Support Working Hours and Support Team Responsiveness are Vital?

Let us get into bigger detail about why both of those things are important and why you need them with any hosting company you choose.

Your website will run on a server or multiple servers. Regardless of the hosting plan you choose, Japan or Hong Kong location will have little impact if the Support is bad. The server will have statistics. According to the chronology, you will be able to observe when the server and your website have the biggest load occurring. If those hours correspond to the working hours of the Live Support teams, that is great. You will have someone to rely on and talk to, so you can handle issues.

These are the main and obvious reasons why Support Working Hours and the Responsiveness of the Support technicians are truly vital in our day and age. Even the best networks can run into issues, or loss of connectivity due to something unexpected. If you cannot start working on an issue that arises as fast as possible, you will lose money, and potentially reputation, clients, maybe even access to your website for an indefinite time.

Our Final Words and Conclusion

Web Hosting Support Reviews above was created based on average assessment of consumer satisfaction according to support reviews found in different sources around the web.
Customer support is crucial to any hosting service and it is one of the things that should be carefully considered when you are making your hosting choice. All hosting providers listed above offer great support and you can not go wrong with any of them.

Shared Hosting FAQ

What Is Shared Web Hosting?

Shared hosting, just like its name suggests, allows you to share one server with other customers of the same web hosting company, in other words other users of this server.

This means that all of your different websites data is on the same server, which maintains other clients as well. When using shared web hosting, bear in mind that the amount of your resources are only limited, due to this same exact reason.

This means that every time your website exceeds a certain resource, like bandwidth or drive space, you may be charged extra, depending on the web hosting company.

How to Choose the Best Shared Web Hosting Plan?

Choosing the correct shared web hosting plan really depends on your requirements. Generally, these kinds of plans are suitable if you want to:

  • Begin a small website for your business or blog.
  • Are on a budget and want to keep low operating costs.
  • Have a start a project and you wish to show it to your upcoming potential customers.
  • Are a beginner with lack of extensive technical knowledge about networking and hosting.
  • Are not an experienced web programmer.
  • Want to study how WordPress, Joomla and other CMS platforms work.
  • Wish to learn web design and coding in real life.

Based on this criteria and other factors, such as price, features, support, hardware (RAM, CPU, Bandwidth, etc.) you can use HTH.guide’s Hosting Finder, to easier compare that latest deals and find the best plan for you.

What Are the Pros and Cons of Shared Web Hosting?

When it comes to shared web hosting in particular, you could say that the following are its main benefits and drawbacks:

Pros:

  • Prices are cheap and you can stumble upon good deals.
  • User friendly control panels and interfaces, designed for beginners.
  • Loading speeds are generally fast.
  • Backups are often offered by companies, providing high-reliability.
  • Tech support for most top companies is outstanding.
  • Most servers are very well secured, with the latests standards in this sector.

Cons:

  • Limited resources, compared to dedicated hosting.
  • Sometimes, load times are slow, especially from far away locations.
  • Shared directory means risks of security standpoint in case there is a problem with the server.
  • Shared resources means slower performance on web traffic surges.
  • You only get access to standard features, unlike when compared to VPS hosting.

What to Do If I Have Already Chosen My Shared Hosting?

In case you have done your research and have already chosen the right web hosting company to begin your project, then the following steps should help you start:

  1. Make sure the idea of your project is clearly understood.
  2. All of the research for the project should be fully done beforehand.
  3. Research the right domain extension to choose from (.com, .io, .net, etc.).
  4. Choose if you will have a custom site or will use a CMS platform, like WordPress, Joomla, Drupal, etc.
  5. Select the right theme and plugins that will benefit your project, keeping functionality and simplicity in mind.
  6. Select different categories for your website or project.

How Are Servers Shared?

In shared hosting, the server is divided into multiple segments, with each segment allocated to a different website. Each website is allocated a certain amount of resources such as memory, storage space, and CPU time.

The websites on the server are usually hosted on a single IP address, so they cannot access each other’s data. The main advantage of shared hosting is its affordability.

Since multiple websites are hosted on the same server, the cost of hosting is shared among them. This makes shared hosting a cost-efficient option for businesses and individuals who don’t have the budget to get dedicated hosting.

Who Needs a Shared Hosting Plan?

Shared hosting is a great choice for those who are looking for an affordable and easy way to get their website or blog up and running. It’s ideal for those who don’t have a large budget, don’t require a lot of features, and don’t need a lot of customization.

Shared hosting is best for small businesses, personal blogs, and hobby websites. With shared hosting, your website is hosted on a single physical server, along with multiple other websites.

This helps keep costs down as you are only paying for the resources you need, rather than dedicated resources for your website. Shared hosting is also extremely easy to set up and maintain, making it perfect for those who don’t have much experience with web hosting.

It is also a great choice for those who need a quick and easy setup. Most hosting providers offer a one-click and drag and drop installation process, which makes it easy to get your website up and running in no time.

Is Shared Hosting Worth It?

The answer is yes, but it depends on your specific needs. Shared hosting is a good option for small businesses or website owners who don’t have high traffic or need many resources.

It is also a good option for businesses who don’t need a lot of customization or don’t need the server to be managed by an IT specialist.

However, the downside is that you are sharing the server resources with other users, so you may experience slower loading times and more downtime.

How Can I Find Proper Shared Hosting Easily?

By using the Hosting Finder Tool, for less than a minute, you can filter web hosting brands by traffic volume, CMS (WordPress, Magento, Drupal.), Server Location and current discounts. All results are based on analysis of customer reviews around the web.

Researched and created by:
Krum Popov
Passionate web entrepreneur, has been crafting web projects since 2007. In 2020, he founded HTH.Guide — a visionary platform dedicated to streamlining the search for the perfect web hosting solution. Read more...
Technically reviewed by:
Metodi Ivanov
Seasoned web development expert with 8+ years of experience, including specialized knowledge in hosting environments. His expertise guarantees that the content meets the highest standards in accuracy and aligns seamlessly with hosting technologies. Read more...

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